Taxi dispatch software for fleets and taxi companies
Give passengers fast real-time and reserved booking, give drivers a clear order flow, and give dispatchers a live view of the fleet — all on a platform whose source code you own.
Everything a taxi service needs, in four parts
Passenger app
Android and iOS apps for real-time calls, reservations, fare estimates, tips, trip sharing and emergency help.
Driver app
Order grabbing or smart dispatch, navigation to the pickup point, live fare meter and trip history.
Admin dashboard
A web back office for managing the platform, orders and operations from a computer.
Source code
Full source code delivery, so you can extend the system and move hosting whenever you decide.
A booking flow passengers understand without instructions
From picking a service to rating the driver, each step is a single clear screen. Swipe through the real app screens below.
Match the right driver to every order
Dispatch efficiency decides how much each vehicle earns. The system estimates arrival times from real-time road conditions and can calculate 100 vehicles at once.
- Smart dispatch assigns orders by settings you control: order type, area and time period.
- Real-time grabbing lets drivers pick from the orders that match their settings.
- Tips help hard-to-serve trips find a driver in remote areas or at peak hours.
- Driver and passenger co-display keeps both sides looking at the same live map.
An order flow drivers can run with one hand
Safety and payment features riders expect
Emergency help
Passengers can trigger emergency help and request assistance from the in-trip screen.
Trip sharing
Send the live trip to friends or family, with driver, plate number and vehicle details visible.
Flexible payment
WeChat, Alipay, bank or credit card, plus custom gateways. Coupons can offset the fare.
Taxi dispatch software: common questions
What is taxi dispatch software?
It is the system that connects passengers who need a ride with the nearest suitable driver. It receives booking requests, calculates fares and arrival times, assigns the order to a driver and tracks the trip until payment.
Can drivers grab orders or only receive assigned ones?
Both. Drivers can be set to receive intelligently dispatched orders or to grab orders in real time, and the order scope and time periods they accept can be configured.
Can passengers book a taxi for later?
Yes. The app supports real-time calls and reservations, and passengers see a fare estimate before they confirm the booking.
What happens if no driver accepts the order?
The passenger sees a countdown while the system looks for a driver. Within the allowed window the order can be cancelled for free, and the passenger can add a tip to attract drivers in remote areas or at peak times.
How do passengers pay?
The app supports card and wallet payments such as WeChat and Alipay, and bank or credit cards. Other payment gateways can be integrated as custom work.
Is the system multilingual?
The platform can be localized for your market. Language packs, currency and units are part of the customization scope.
See the taxi apps running
We can send demo apps for passengers and drivers and walk your team through the dispatch dashboard.